Customer Privacy


At Ballards we respect your privacy and the confidentiality of your personal information.

Who are we?

Ballards is an online sales and lettings agent, providing a high street service for an online cost. Establish in October 2015, with over 12 years of knowledge and industry experience.

What data do we collect and why?

We collect personal information about you when you use our website, contact us about products and services, or carry out transactions with us. We collect information that is necessary for the provision of selling or renting your home or assisting you in your search for a new home and administration of the products or services you are seeking, and for legal and regulatory purposes.

 We also collect and use your personal information where necessary to improve our services, our business processes, and to communicate with you. For the provision of engaging Ballards property services we need to collect sensitive information, to perform references, money laundering, financial and credit checks. To do this, we will ask for your consent.

We will always keep your data safe and secure, and where we share your data with other businesses / third party providers to fulfil the purposes above we make sure they follow our instructions and keep your data secure. We will never sell your data, and we will not send you communications about unrelated services without your consent.

Find out more

Our Privacy Notice, please click here [link], holds much more information about how we collect, use and share your personal information.

Right to Data

You have the right to ask us for a copy of the personal information we hold about you, and to correct any inaccuracies in that information. If you have any queries regarding this privacy statement, please contact Ballards by email to

We welcome your questions and comments about privacy issues. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to or write to:

Ballards, The Pod, Gleave’s Garden Village, Mill Lane, Frodsham, Cheshire, WA6 7JA

TEL: 01928 263083